Here we describe the basic organisational unit in the coop: Circles
Updated: 19jul2021Incomplete topic, to be extended xxx
The Circles are composed of operational members and they carry out the provisioning of the spaces of meet.coop: platform spaces, media spaces, venue spaces. They also are responsible for bringing strategic and operational matters into multistakeholder venues - commons.hour, General Assembly, the Forum - for considerations of stewarding.
- Tech circle
- Organisational circle
xxx Voluntary contributions
xxx Tasks, task board, prioriising. Day-to-day coordination & communication.
xxx under broadly sociocratic principles
xxx Working relationship with user members - circles and the forum - posting, monitoring. Nominated threads for operational attention, response times to queries. Product circle role.
The Lead in each circle is the PM and point person to contact when someone outside the circle needs information, and makes sure the circle gets necessary external resources to be successful.
Legal is responsible for the legal status of our multistakeholder co-operative and any contracts with our partners. The role is currently shared by the Circle.
Data Governance is responsible for our data policies, such as GDPR compliance and responding to data-related requests. The role is currently shared by the Circle.
Business Planning is responsible for our business strategy, including market intelligence, product-market fit research, developing our product roadmap, and financial sustainability. The role is currently shared by the Circle.
Membership and Reseller Management is responsible for the relationship between our organisation and its members, including managing membership statuses, processing new operational member applications, user member accounts, and our reseller relationships. This role is currently filled by Wouter at femProcomuns & Free Knowledge Institute.
Organisational Operations is responsible for maintaining the operational aspects of our virtual office, including access management, process documents, and internal training, so we can collaborate effectively as a remote organisation. This role is currently filled by Calix at Autonomic.
Finance is responsible for financial planning and facilitating payments. This role is currently
Membership Care is responsible for ensuring operational members are cared for in the co-operative, and liaises with leads from the user community. This role is currently
Product Support is responsible for supporting our members in their use of our product, responding to support emails and forum inquiries, and liaising with Technology Management to offer timely support for members. This role is currently filled by Oliver at The Open Co-op.
Product Management is responsible for receiving, analysing, and valuing of user feedback and prioritising of development of the user experience and actual product and services. This role is currently
Server Procurement is responsible for purchasing and retiring our product servers and serves as the interface with server providers, managing payments, communicating service disruptions, and resolving hardware issues with our vendors. This role is currently filled by Yurko and Elon at Hypha.
Service Provisioning is responsible for deploying software and monitoring tools on our procured servers to deliver reliable videoconferencing service to our members, as well as maintaining our infrastructure codebase. This role is currently filled by Henning at Collocall.